In the 2013 Inc. 500 CEO survey, 38% of CEOs said their best ideas for new products or services come from their customers. Not surprisingly however, only 37% of company’s surveys had a formal method for collecting customer ideas. Our guess is that if you asked the same question of HR executives, many of their best ideas came from their customers too—namely the management and employees of the company.
Which begs the same question: How many HR executives have a formal method of collecting suggestions and great ideas from management or employees?
©2014 Reprinted with permission from HRThatWorks.com, a powerful program designed to inspire great HR practices.
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